Last updated: 16 September 2026

Jeenius Marketing (“Jeenius Marketing”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we process.

This Privacy Policy explains what personal information we collect, how we use it, when it may be shared, how we protect it, and the rights available to you under the Protection of Personal Information Act 4 of 2013 (“POPIA”).
 

This policy applies to information collected through the Jeenius Marketing website, website forms, email, WhatsApp, social media, advertising platforms and our normal business activities.
 

1. Information We May Collect

Depending on how you interact with Jeenius Marketing, we may collect information such as your name, surname, business name, email address, telephone or WhatsApp number, website or social media details, and information you provide when completing an enquiry form.

Where you enquire about our services or programmes, we may also collect information about your business, current marketing activities, advertising budget, marketing challenges, services you are interested in and other information you choose to provide.

If you become a client, we may process additional information reasonably necessary to manage the business relationship, provide our services, prepare proposals, issue invoices, communicate with you and comply with legal or accounting requirements.

When you visit our website, certain technical information may also be collected automatically. This may include your IP address, browser type, device information, pages visited, referral source, website interactions and information collected through cookies or similar technologies.
 

2. How We Collect Personal Information

We may collect personal information when you:

• Complete a form on our website.

• Contact us by email, telephone or WhatsApp.

• Contact or interact with us through social media.

• Request information about our services.

• Enquire about the Lead Generation Programme, Digital Growth Programme or another Jeenius Marketing service.

• Book or request a Growth Call.

• Become a client or supplier.

• Subscribe to or consent to marketing communication.

• Interact with our website, advertisements or digital campaigns.

We may also receive limited information from advertising, analytics, CRM and marketing platforms where permitted by law and the settings of those platforms.
 

3. Why We Process Your Information

Jeenius Marketing may process personal information to:

• Respond to enquiries and requests for information.

• Contact prospective clients who submit website forms.

• Assess whether our services or programmes may be suitable for a business.

• Prepare proposals, quotations or service recommendations.

• Deliver and manage digital marketing services.

• Manage client and supplier relationships.

• Maintain contact records and sales pipelines.

• Communicate with clients and prospective clients.

• Provide customer service and support.

• Analyse website and campaign performance.

• Improve our website, marketing and services.

• Measure conversions and customer actions.

• Manage advertising and remarketing where appropriate.

• Send marketing communications where permitted.

• Maintain business, financial and administrative records.

• Protect our website and systems.

• Comply with legal, regulatory, tax and accounting obligations.

We only process personal information where there is an appropriate lawful basis to do so, including where you have consented, where processing is necessary to enter into or perform a contract, where we are required to comply with a legal obligation, or where processing is reasonably necessary for legitimate business purposes permitted under POPIA.
 

4. Website Forms and Programme Enquiries

Information submitted through our website forms is used to respond to the enquiry and assess the relevant marketing requirement.

For example, if you complete the Lead Generation Programme form, we may use the information to assess whether Google Ads and a lead-generation strategy are appropriate for your business.

If you complete the Digital Growth Programme form, we may use the information to understand your wider marketing requirements and identify areas such as advertising, content, SEO, websites, analytics or CRM that may require attention.

Submitting a form does not create a contractual relationship with Jeenius Marketing and does not guarantee that we will recommend or provide a particular service.
 

5. Marketing Communications

Where permitted by law, we may use your contact details to communicate with you about Jeenius Marketing services, programmes, relevant updates or opportunities.

Where consent is required, we will obtain it before sending marketing communications.

You may unsubscribe or ask us to stop sending direct marketing communications at any time.

Opting out of marketing communication will not prevent us from contacting you where communication is necessary for an existing enquiry, contract, client relationship or legal obligation.
 

6. Cookies, Analytics and Tracking

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website, measure marketing performance and improve the customer experience.

Depending on the technologies enabled on the website, these may include tools provided by platforms such as:

• Wix

• Google Analytics

• Google Ads

• Meta

• LinkedIn

These platforms may collect technical or behavioural information in accordance with their own privacy policies and settings.

Where required, non-essential tracking technologies should only be activated after the appropriate consent has been obtained.

More information is available in our Cookie Policy.
 

7. Advertising and Conversion Tracking

Jeenius Marketing may use advertising and analytics technologies to understand whether our digital marketing activity results in website visits, enquiries or other customer actions.

This may include conversion tracking, campaign measurement and remarketing technologies provided by Google, Meta, LinkedIn or other marketing platforms where applicable.

The information available to Jeenius Marketing through these platforms may be aggregated, pseudonymised or otherwise limited according to the platform's privacy settings and policies.

We do not claim that digital tracking provides a complete or perfectly accurate view of every customer's journey.
 

8. Sharing Personal Information

Jeenius Marketing does not sell personal information.

We may share personal information with trusted service providers where this is reasonably necessary to operate our business, website or marketing activities.

These may include providers of:

• Website hosting and website technology.

• Customer relationship management systems.

• Email and communication services.

• Cloud storage.

• Analytics.

• Advertising platforms.

• Accounting and administrative systems.

• IT and technical support.

• Professional advisory services.

Examples may include Wix, Google, Meta, LinkedIn and other service providers used by Jeenius Marketing from time to time.

We may also disclose personal information where required by law, regulation, legal process or a competent authority.

Service providers are only given access to information reasonably necessary for the relevant service.
 

9. International Processing

Some technology, cloud, advertising and analytics providers used by Jeenius Marketing may store or process information outside South Africa.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is handled in accordance with POPIA and that an appropriate legal basis or protection is in place.
 

10. How Long We Keep Personal Information

Jeenius Marketing does not intend to retain personal information for longer than reasonably necessary for the purpose for which it was collected.

The appropriate retention period may depend on the nature of the information, our relationship with you, legal and accounting requirements, potential disputes and legitimate business requirements.

Where information is no longer required and there is no lawful reason to retain it, it may be deleted, destroyed or de-identified.
 

11. Protecting Your Information

Jeenius Marketing takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, disclosure or destruction.

No internet-based system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted electronically.

Where we become aware of a security compromise involving personal information, we will take appropriate steps in accordance with applicable legal requirements.
 

12. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

• Ask whether Jeenius Marketing holds personal information about you.

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion or destruction of information where Jeenius Marketing is no longer authorised to retain it.

• Object to certain processing of your personal information.

• Withdraw consent where processing is based on consent.

• Object to or unsubscribe from direct marketing.

• Lodge a complaint regarding the processing of your personal information.

POPIA provides mechanisms for requesting access, correction or deletion of personal information, and the Information Regulator provides prescribed forms for certain requests.
 

13. Third-Party Websites and Platforms

Our website may contain links to third-party websites, social media platforms or other external services.

Jeenius Marketing is not responsible for the privacy practices, security or content of third-party websites or platforms.

We encourage users to review the privacy policies of those services before providing personal information.
 

14. Children's Personal Information

The Jeenius Marketing website and services are intended primarily for businesses and adults.

We do not knowingly collect personal information from children through our general marketing website unless there is a lawful and appropriate reason to do so.

If you believe that a child has provided personal information to us unintentionally, please contact us.
 

15. Changes to This Privacy Policy

Jeenius Marketing may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal obligations or business practices.

The latest version will be published on this page with the updated effective date.
 

16. Contact Jeenius Marketing

For privacy enquiries, requests to access or correct your personal information, objections to processing or requests relating to this Privacy Policy, contact:

Jeenius Marketing
Email: info@jeeniusmarketing.com
Muhammed: 065 240 1303
Aamirah: 084 628 0678
WhatsApp: 068 508 9823

Please provide enough information for us to identify the relevant record or enquiry and understand your request.
 

17. Information Regulator South Africa

If you believe that your personal information has been processed in a way that does not comply with POPIA, you may lodge a complaint with the Information Regulator of South Africa.

The Information Regulator currently provides an online complaints service and lists its general contact number as 010 023 5200 and email as enquiries@inforegulator.org.za. Its official site also lists a dedicated POPIA complaints channel.